Terms of service
Last updated: 21 September 2026
These terms govern use of the SADA Medical website operated by Hefei Sada Medical Equipment Co., Ltd., China. The website serves professional buyers of sterilization and related medical equipment, including hospitals, distributors and project contractors.
1. Website information and enquiries
Product pages, images and catalogues provide general selection information. Specifications, accessories, availability and documentation may vary by model and configuration. An enquiry, catalogue download or website message does not create an order, reserve stock or constitute acceptance of a contract.
2. Quotations and order confirmation
We discuss configuration, price, delivery lead time and supply scope by email or WhatsApp. Before ordering, review the written quotation, pro forma invoice and any sales contract. Binding obligations arise as agreed in those documents and applicable law. For a particular order, the agreed written terms take priority over general website information. Website translations are provided for convenience; the agreed order documents determine the contractual language.
3. Payment and delivery
Payment is normally by bank transfer (T/T) according to the agreed invoice and payment milestones. Verify beneficiary and account details through an established company contact before transferring funds, especially if a change is requested. Currency, bank charges, shipping basis, freight, insurance, customs responsibilities and taxes must be confirmed in the offer. Delivery dates depend on the agreed configuration, payment and shipping arrangements; website information is not a delivery commitment.
4. Suitability and regulatory requirements
Share the intended use, destination country, load types, utilities and required standards before purchase. Certificate scope and local registration requirements must be checked for the exact model. Website content is not clinical advice or a validated processing protocol. Installation, operation and validation must follow the relevant manufacturers’ instructions, applicable local requirements and the responsibilities agreed for the project.
5. Installation, warranty and service
Installation, commissioning, training, consumables, spare parts and warranty coverage are included only as specified in the agreed offer or contract. Cancellation, return, repair and refund arrangements depend on those written terms, the equipment and the circumstances. Please contact us with the model, serial number and issue before sending equipment back. Nothing in these terms removes rights or responsibilities that cannot lawfully be excluded.
6. Responsible use and content
Provide accurate business information and submit only files you are authorised to share. Do not send patient records, malicious files or confidential third-party material without permission. Website text, images, logos and documents are protected by applicable intellectual-property laws. Ask for permission before reusing them beyond evaluating a purchase or other legally permitted use. Third-party websites and social platforms have their own terms.
7. Accuracy, disputes and changes
We work to keep information accurate but cannot guarantee uninterrupted or error-free website access. Please ask us to confirm any information material to your purchase. Liability, dispute resolution and governing law for an order are addressed in its agreed terms and applicable law; these website terms do not override mandatory legal protections. Updates apply from the date shown and do not retrospectively change agreed orders.
8. Contact
For questions about these terms or a proposed order, contact us using the details below. Personal information is handled as described in our Privacy Policy.
Company contact
Hefei Sada Medical Equipment Co., Ltd.No. 12629 Fanhua Avenue, Hefei, Anhui 230601, China
amanda@sadamedical.com
WhatsApp: +86 155 5651 7696