Privacy policy
Last updated: 21 September 2026
Hefei Sada Medical Equipment Co., Ltd. operates SADA Medical at www.sadamedical.com. This notice explains how we handle personal information in business enquiries, website visits and international equipment supply. We are the organisation responsible for our enquiry and business-contact records.
1. Information we receive
When you contact us, we receive the information you provide: name, business email, optional telephone or WhatsApp number, company, country and project requirements. Correspondence, specifications and tender files may contain additional business contacts. For confirmed orders, we may also receive invoicing, delivery, payment-reference and service records. We do not ask you to submit card details or patient information through an enquiry form. Provide only information needed for your request and which you are authorised to share.
2. Website and analytics information
Shopify hosts this website. Website services can process IP address, device and browser details, pages viewed, referring sources, language preferences and cookie identifiers. Google measurement services and Meta tracking are used on the site for traffic analysis and advertising measurement. These technologies may associate browsing activity with online identifiers. Their operation can depend on privacy choices, browser settings and the services enabled.
3. Purposes and legal grounds
We use business-contact details to answer enquiries, prepare quotations, evaluate distributor or tender requirements, arrange agreed supply and provide support. We use technical data to operate, secure and understand the website and assess marketing performance. Where a legal basis is required, processing may rely on steps requested before a contract or performance of a contract with you, legitimate interests in relevant B2B communication and site security, legal recordkeeping duties, or consent where required for marketing and tracking. Optional fields are voluntary; without enough contact or project information we may be unable to answer fully.
4. Recipients and external services
Information relevant to the task may be handled by our authorised personnel and service providers for hosting, email, communications, analytics and business administration. When arranging an order, relevant details may be shared with banks, logistics providers, service partners or authorities as necessary for the agreed supply or legal obligations. WhatsApp, Facebook and YouTube apply their own privacy practices when you use those services. Do not send sensitive information through public social comments.
5. International processing and retention
Our team in China receives and handles enquiries. Shopify and other service providers may process information in other countries, whose laws may differ from those of your country. Contact us for information about the transfers and safeguards relevant to your request. We retain information for the time needed to handle enquiries, maintain relevant business relationships, fulfil contracts and meet accounting, legal or dispute-related needs. Retention depends on the type of record, whether the enquiry or contract remains active and applicable obligations; information no longer needed should be deleted or anonymised.
6. Your choices and rights
You can ask us to stop promotional contact by replying to a message or emailing us. Use available website privacy controls and your browser’s cookie settings to manage tracking; restricting cookies can affect site functions. Depending on applicable law, you may have rights of access, correction, deletion, portability, restriction or objection, and to withdraw consent without affecting earlier lawful processing. You may also complain to your local data-protection authority. Contact us to exercise rights; we may request proportionate verification and will respond within applicable legal time limits. An enquiry does not itself constitute consent to unrelated marketing.
7. Security, children and updates
Access to business records should be limited to those who need them for their work. No internet transmission or storage method is completely secure. This website is intended for professional procurement, not children or patient-data collection. Contact us if such data has been submitted inadvertently. Quotations and orders are reviewed through direct business communication; the enquiry form does not automatically approve an order. We update this notice when practices change and will provide additional notice where required.
8. Contact and service-provider information
For privacy questions or requests, email amanda@sadamedical.com and identify the request and the contact details used in your enquiry. You can also write to our company address below. Further information on external services is available through their privacy notices.
Company contact
Hefei Sada Medical Equipment Co., Ltd.No. 12629 Fanhua Avenue, Hefei, Anhui 230601, China
amanda@sadamedical.com
WhatsApp: +86 155 5651 7696